Anna V Siverling

5311 Duquesne Ave, Dayton, OH 45431

Health, Wellness And Fitness

Charter Communications since Jun 2009
Broadband Technical Specialist - DOS
Capital One Jan 2007 - May 2009
Senior Sales Coordinator / Team Lead
Law Offices of Eugene Lumelsky, Esq., Shrewsbury, MA Jan 2006 - Jan 2007
Paralegal
Guta Bank, Moscow, Russia 1995 - 1998
Bi-Lingual Consultant
Institute of Civil Engineers, Moscow, Russia 1991 - 1995
Foreign Relations Department Representative

University of Phoenix 2008 - 2010
MBA, Business Administration Washington Online Learning Institute 2006 - 2006
Certificate, Paralegal StudiesWestlaw databases Tashkent State University 1978 - 1983
BA, Philology and Education (English)

Cross Functional Team Leadership
Customer Satisfaction
Team Leadership
Customer Service
Sales
Leadership
Account Management
Call Centers
Team Building
Process Improvement
Coaching
Salesforce.com
Sales Process
Customer Retention
New Business Development
Program Management
Sales Management
Training
Call Center
Customer Experience
Direct Sales
Strategic Planning
Marketing Strategy
Marketing
Management
Business Development
Vendor Management
Business Analysis
Entrepreneurship
Negotiation
Business Strategy
Finance
Income Tax
Tax Preparation
Tax Accounting
Microsoft Office

Banking
Finances
Business Law
Management Training

Russian
German
French

Charter Communications

2009 to 2000
Broadband Technical Specialist
Capital One Financial Corporation

2007 to 2009
Senior Coordinator/Team Lead
Kelly Services

2007 to 2007
permanent employee
Criminal Law

2006 to 2007
Paralegal / Office Manager at Sole Law Practitioner
Oak Middle School

2005 to 2006
Instructional Aide
Shrewsbury, Westborough, and West Boylston School Systems

2004 to 2005
Substitute Teacher

University of Phoenix
2008 to 2010
MBA
Washington Online Learning Institute
2006
Certificate in Paralegal
Tashkent State University
1978 to 1983
Bachelor of Arts in Philology and Education. Teacher of the English Language