Resumes
Resumes
Consultant
View pageLocation:
16201 Riverside St, Livonia, MI 48154
Industry:
Hospital & Health Care
Work:
Blue Care Network Feb 1999 - Nov 2009
Manager, Customer Service
Destiny Health Management Services Feb 1999 - Nov 2009
Consultant
Blue Care Network Mar 2003 - Apr 2006
Call Center Supervisor
Manager, Customer Service
Destiny Health Management Services Feb 1999 - Nov 2009
Consultant
Blue Care Network Mar 2003 - Apr 2006
Call Center Supervisor
Education:
Abilene Christian University 2012 - 2013
Masters, Master of Arts, Conflict Resolution St. Mary's College 1998 - 2001
Bachelors, Communication
Masters, Master of Arts, Conflict Resolution St. Mary's College 1998 - 2001
Bachelors, Communication
Skills:
Team Building
Training
Call Center
Customer Support
Change Management
Software Documentation
Customer Service
Process Improvement
Outlook
Call Centers
Employee Benefits
Leadership
Business Process Improvement
Public Speaking
Microsoft Office
Performance Management
Analysis
Data Analysis
Program Management
Strategic Planning
Business Analysis
Management
Healthcare
Coaching
Leadership Development
Microsoft Word
Microsoft Powerpoint
Team Leadership
Microsoft Excel
Communication
Administration
Training
Call Center
Customer Support
Change Management
Software Documentation
Customer Service
Process Improvement
Outlook
Call Centers
Employee Benefits
Leadership
Business Process Improvement
Public Speaking
Microsoft Office
Performance Management
Analysis
Data Analysis
Program Management
Strategic Planning
Business Analysis
Management
Healthcare
Coaching
Leadership Development
Microsoft Word
Microsoft Powerpoint
Team Leadership
Microsoft Excel
Communication
Administration
Interests:
Social Services
Civil Rights and Social Action
Education
Science and Technology
Human Rights
Civil Rights and Social Action
Education
Science and Technology
Human Rights
Certifications:
Advanced Mediation: Martial Disputes
Abilene Christian University
Abilene Christian University