Resumes
Resumes
![Anibal Peixoto Photo 1 Anibal Peixoto Photo 1](/img/not-found.png)
Technology Support And Call Center Manager At Zurich North America And Rcis
View pageLocation:
Anoka, MN
Industry:
Insurance
Work:
Rcis: Rural Community Insurance Services 2002 - 2004
Web Sites Product Manager
Zurich North America 2002 - 2004
Technology Support and Call Center Manager at Zurich North America and Rcis
Rcis: Rural Community Insurance Services 2001 - 2002
Technical Service Specialist 3
New Resources Consulting 1999 - 2001
Senior Consultant
Ibm Rochester Mn 1997 - 1999
Software Engineer
Web Sites Product Manager
Zurich North America 2002 - 2004
Technology Support and Call Center Manager at Zurich North America and Rcis
Rcis: Rural Community Insurance Services 2001 - 2002
Technical Service Specialist 3
New Resources Consulting 1999 - 2001
Senior Consultant
Ibm Rochester Mn 1997 - 1999
Software Engineer
Education:
Universidade Do Estado Do Rio De Janeiro 1982 - 1987
Bachelor of Science In Engineering, Bachelors University of Cambridge 1978 - 1982
Bachelor of Science In Engineering, Bachelors University of Cambridge 1978 - 1982
Skills:
Business Analysis
Process Improvement
Software Documentation
Windows
Visio
Strategy
Vendor Management
It Management
Disaster Recovery
Windows 7
Outlook
Business Process Improvement
People Management
Sharepoint
Customer Service
Leadership
Technical Support
People Development
Project Management
Operating Systems
Software Product Management
Process Improvement
Software Documentation
Windows
Visio
Strategy
Vendor Management
It Management
Disaster Recovery
Windows 7
Outlook
Business Process Improvement
People Management
Sharepoint
Customer Service
Leadership
Technical Support
People Development
Project Management
Operating Systems
Software Product Management
Languages:
English
Spanish
Spanish
Certifications:
Hdi Support Center Manager
Itil Foundation Certificate In It Service Management
Hdi
Exin
Kcs V5 Foundation
Itil Foundation Certificate In It Service Management
Hdi
Exin
Kcs V5 Foundation