Angela V Mantia

2217 east Side Dr, Austin, TX 78704

Information Technology And Services

Electronic Arts (Ea)
Senior Program Manager and Senior Product Manager
Dell Apr 2006 - Feb 2014
Project Manager
Dell Feb 2012 - Feb 2014
Project Program Manager
Sears, Roebuck and Co. Jul 2002 - Jul 2006
Reporting and Call Routing Analyst
First Usa Jul 1997 - Jul 2002
Reporting Analyst

Program Management
Cross Functional Team Leadership
Vendor Management
Leadership
Business Process Improvement
Project Management
Telecommunications
Process Improvement
Management
Team Building
Integration
Pmp
Team Leadership
Project Portfolio Management
Outsourcing
Business Analysis
Training
Crm
Strategic Planning
Account Management
Change Management
Call Centers
Business Intelligence
Product Management
Salesforce.com
Saas
Software Project Management
Strategy
Communication Skills
Visio
Enterprise Software
Service Delivery
Agile Project Management
Business Process
Effective Communication
Itil
Strategic Partnerships
Strategic Partnership Management
Relationship Building
Integrative Problem Solving
Cross Team Collaboration
Quality Assurance
Nonprofit Organizations
Microsoft Office
Public Speaking
Customer Service
Customer Satisfaction
Data Analysis
Business Process Outsourcing

Copc High Performance Management Techniques
Project Management Professional (Pmp)®
Certified Scrum Product Owner® (Cspo®)