Andriy Stetsyuk

Burlingame, CA

Computer Software

Genesys
Software Engineer
Genesys Jun 2017 - Aug 2019
Principal Technical Support Engineer
Genesys Sep 2013 - Jun 2017
Staff Technical Support Engineer
Genesys Feb 2010 - Sep 2013
Senior Techical Support Engineer
Miratech May 2004 - Feb 2010
Staff Technical Support Engineer - Team Lead

Chatrapati Sahuji Maharaj Kanpur University, Kanpur 1997 - 1998
Chatrapati Sahuji Maharaj Kanpur University, Kanpur 1992 - 1997
Bachelors, Computer Science

Sip
Ip
Voip
Windows
Routing
Java
Microsoft Sql Server
Genesys
Linux
Cti
Tcp/Ip
Windows Server
Troubleshooting
Contact Centers
Unix
Sql
Internet Protocol Suite
Networking
Session Initiation Protocol
C#
Voice Over Ip
Internet Protocol
Sql Server
Scxml
C++
Ethereal
Solaris

English
Ukrainian
Russian

Certified Novell Administrator/ Intranetware
Certified Novell Administrator/ Netware 5
Certified Novell Administrator/ Netware 6
Certified Novell Engineer/ Netware 5
Certified Novell Engineer/ Netware 6
Microsoft Certified Professional/ Windows 2000 Server
Genesys Certified Professional Version 8 - System Consultant, Genesys Outbound Voice (Gcp8-Cov)
Genesys Certified Professional Version 8 - System Consultant, Genesys Sip Server (Gcp8-Csip)
Genesys Certified Professional Version 8 - System Consultant, Inbound Voice (Gcp8-Civ)
Genesys Enterprise Session Border Controller
Novell
Microsoft
Genesys University
Genesys
Audiocodes