Andrew J Chesnutt

52 Whitney Pl, Buffalo, NY 14227

E-Learning

Apple Tree Homes Jan 2019 - Oct 2019
Realtor
Roncroft Realty Dec 2017 - Jan 2019
Licensed Real Estate Salesperson
Nickel City Holdings Dec 2017 - Jan 2019
Owner
Nickel City Learning Solutions Dec 2017 - Jan 2019
Chief Executive Officer
Fresenius Kabi Sep 2013 - Dec 2013
Training Coordinator

State University of New York Empire State College 2010 - 2015
Bachelors, Bachelor of Arts, Business Administration, Management, Religious Studies, Business Administration and Management, Philosophy Erie Community College 1995 - 1997
Associates, Associate of Arts, Electrical Engineering, Applied Science Cleveland State University
Williamsville North High School

E Learning
Call Centers
Workforce Management
Team Building
Customer Satisfaction
Performance Management
Training Delivery
Organizational Development
Soft Skills
Operational Excellence
Management
Process Improvement
Project Management
Employee Relations
Training Needs Analysis
Team Leadership
Performance Metrics
Transition Management
Avaya
Outsourcing Management
Ivr
Leadership Development
Call Center Administration
Sharepoint
Crm
Call Center Development
Vendor Management
Contact Center Management
Contact Center Operations
Change Management
Global Operations
Service Level Agreements
Acd
Sla
Operations Management
Offshoring
Telemarketing
Business Analysis
Training Programme Design
Training Facilitation
Strategy
Instructor Led Training
Camtasia
Development
Learning Management
Train the Trainer
Webex
Performance Consulting
Needs Analysis
Learning Management Systems

English

Buffalo, NY

State University of New York Empire State College Jan 1, 2010 - Dec 31, 2015
Erie Community College Jan 1, 1995 - Dec 31, 1997

United States

Cleveland State University
Williamsville North High School