Andrea M Lipo

Phoenix, AZ

Utilities

Salt River Project since May 2011
Manager of IT Service Management
Salt River Project Oct 2000 - May 2011
Business Process Management Lead
Integrated Information Systems Jul 1998 - Oct 2001
Operations Manager - Project Management
Raymond James Consulting (Immedient) Aug 1996 - Jun 1998
Information Technology Recruiter
Holland America Line - Westmark 1988 - 1991
Front Desk Clerk

Arizona State University, W. P. Carey School of Business 2010 - 2011
MSIM, Technology - Information Management University of Colorado Boulder - Leeds School of Business 1991 - 1995
Business Administration, Marketing, Hospitality Management

Business Process
Itil
Project Management
Program Management
Enterprise Architecture
Management
Business Analysis
Business Process Improvement
Project Planning
Enterprise Software
Process Improvement
Change Management
Strategic Planning
Pmp
It Service Management
It Management
Team Leadership
Visio
Analysis
Ms Project
Disaster Recovery
Operations Management
Management Consulting
Governance
Pmo
Business Process Design
Customer Relationship Management
Business Management
Architecture
Process Management
Service Management
Process Development
Customer Relations
Process Engineering
Planning

Itil Version 3 Foundation
Itil Continual Service Improvement
Itil Release, Control and Validation
Itil Service Operation
Itil Service Offerings and Agreements
Itil Service Strategy
Itil Expert - Managing Across the Lifecycle
Project Management Professional (Pmp)
License 4162259
License Gr755013423Al
License 923489
License Gr760013925Al
License 42886
Ogc (Office of Government Commerce), License 4162259
Ogc (Office of Government Commerce), License Gr755013423Al
Gr755013423Al, License Gr755013423Al
Gr755013423Al, License 923489
Ogc (Office of Government Commerce), License Gr760013925Al
Project Management Institute (Pmi), License 42886