Resumes
Resumes

Vbp Business Process And Quality Programs Analyst
View pageLocation:
2800 La Frontera Blvd, Round Rock, TX 78681
Industry:
Hospital & Health Care
Work:
ACS, Inc: A Xerox Company since Sep 2010
Operations Business Analyst
ACS, Inc. Apr 2009 - Sep 2010
Customer Care Supervisor
Aerotek Oct 2007 - Oct 2008
Quality Analyst and Consultant
Farmers Insurance Jul 2003 - Sep 2007
Quality Methods Consultant
T-Mobile Nov 1999 - Jan 2002
Team Lead
Operations Business Analyst
ACS, Inc. Apr 2009 - Sep 2010
Customer Care Supervisor
Aerotek Oct 2007 - Oct 2008
Quality Analyst and Consultant
Farmers Insurance Jul 2003 - Sep 2007
Quality Methods Consultant
T-Mobile Nov 1999 - Jan 2002
Team Lead
Education:
Ashford University 2007 - 2010
BA, Business Administration
BA, Business Administration
Skills:
Process Improvement
Cross Functional Team Leadership
Leadership
Call Centers
Vendor Management
Strategy
Business Analysis
Performance Management
Training
Change Management
Talent Acquisition
Management
Workforce Management
Team Building
Project Management
Visio
Call Center
Coaching
Human Resources
Customer Experience
Customer Service
Ad Hoc Reporting
Root Cause Analysis
Staff Development
Analysis
Sales
Business Process Improvement
Team Leadership
Recruiting
Strategic Planning
Cross Functional Team Leadership
Leadership
Call Centers
Vendor Management
Strategy
Business Analysis
Performance Management
Training
Change Management
Talent Acquisition
Management
Workforce Management
Team Building
Project Management
Visio
Call Center
Coaching
Human Resources
Customer Experience
Customer Service
Ad Hoc Reporting
Root Cause Analysis
Staff Development
Analysis
Sales
Business Process Improvement
Team Leadership
Recruiting
Strategic Planning