Anders Will Johnson

A first-class debate book on the crucial issues of current mathematics teaching The authors offer startling evidence that computers are changing mathematics in a profound way Raises the question of how to alter teaching in mathermatics as a result of the computer's influence on the field

Throughout time there have been reports of events from the present reflecting those of the past, or as we commonly refer to it as Déjà vu, but is this always so? What if the events of the past mimic those of the present? Thus, we enter our story, a little tale of paranormal beings, murder and suspen...

Competing in a Service Economy is a hands-on guide to creating services, with illustrative examples from service-oriented companies including Disney, Ericsson, IKEA, National Association of Convenience Stores, Ritz Carlton, Scandinavian Airline Systems, Sterling Pulp Chemicals, and Telia Mobile. Thi...

Waste has plagued almost every industrial-age firm for the past century. In this powerfully argued alternative to conventional cost management thinking, experts H. Thomas Johnson and Anders Bröms assert that any company can avoid the waste that is generated through excessive operating costs in the s...

A Book in the University of Michigan Business School Series It's a simple equation: no customers equals no profits. So how can a company ensure that its customers enjoy a consistently satisfying experience? In this book, two experts from the University of Michigan Business School lay out a five-stag...