Amy L Kinda

Buffalo, NY

Medical Practice

Ubmd Orthopeadics & Sports Medicine
Medical Secretary
Creditors Interchange Nov 2010 - Jan 2012
Vice President - Business Reporting and Solutions and Client Relations
Creditors Interchange Jun 2010 - Nov 2010
Director, Client Relations
Creditors Interchange Sep 2005 - Jun 2010
Supervisor, Client Relations

Call Center
Management
Crm
Customer Service
Customer Satisfaction
Customer Support
Project Management
Long Term Customer Relationships
Accounts Receivable
Operational Efficiency
Client Liaison
Manage Client Relationships
Team Management
Client Relations Skills
Client Representation
Managerial Skills
Marketing Communications
Communication
Internal Communications
Procedure Development
Procedure Review
Executive Management
Executive Support
Call Centers
Leadership
Customer Retention
Training
Relationship Management
Credit
Customer Experience
Process Improvement
Strategic Planning
Team Building
Business Process Improvement
Contact Centers
Healthcare
Confidentiality
Calendars
Executive Administrative Assistance
Calendaring
Procedure Manuals
Business Strategy

Creditors Interchange Receivable Management, LLC

Nov 2010 to Jan 2012
Vice President of Business Reporting & Solutions
Creditors Interchange Receivable Management, LLC

Jun 2010 to Nov 2010
Director of Client Relations
Creditors Interchange Receivable Management, LLC

Sep 2005 to Jun 2010
Client Relations Supervisor
Creditors Interchange Receivable Management, LLC

Jan 2003 to Sep 2005
Client Relations Representative
Creditors Interchange Receivable Management, LLC

Sep 2002 to Jan 2003
Client Relations Support
Applebee's Neighborhood Grill & Bar

2002 to 2002
Advertising Assistant
Brookfield Country Club

2002 to 2002
Banquet Server
Applebee's Neighborhood Grill & Bar

1999 to 2002
Food Server

University at Buffalo
Buffalo, NY
2002
B.A. in Communication
Erie Community College
Buffalo, NY
2000
A.A. in Social Science
Christian Central Academy
Buffalo, NY
1998
Diploma