Mandy K Oei

Seattle, WA

Computer Software

University of Washington 2012 - 2013
Stanford University 1997 - 2001
Bachelors, Bachelor of Arts, English

Illustrator
Technology

Accessibility
Knitting
Pc and Console Gaming

English

Greater Seattle Area

Computer Software

Microsoft Corporation - Redmond, WA Oct 2001 - Nov 2010
Technical Writer
Microsoft Jul 2001 - Sep 2001
Technical Writer Intern

University of Washington 2012 - 2013
User-Centered Design Certificate, Human Centered Design & Engineering Stanford University 1997 - 2001
BA, English

User Interface
Documentation
Localization
Mobile
Technical Writing
Project Coordination
Software Project Management
API
Online Help
Content Management
Mobile Devices
APIs
Software Documentation
Visual Studio
Software Development
Agile Methodologies
User Experience
Testing
Technical Documentation

Accessibility, PC and console gaming, knitting

English
American Sign Language

Microsoft

2001 to Nov 2010
Technical Writer II

University of Washington
Seattle, WA
2012 to 2013
Certification in User-Centered Design
Stanford University
Palo Alto, CA
2001
B.A. in English

Managing multiple complex projects with challenging deadlines and logistics Leading and coordinating project teams Experience with agile/scrum environments Experienced with authoring localization-ready content Experienced with single source content publishing/management Strong copy editing skills Expert with Microsoft Manual of Style for Technical Publications (MSTP), familiar with Chicago Manual of Style Familiar with DITA and structured authoring Experienced with social media Basic C#/C++, PHP, Javascript, HTML, and XML knowledge Software: Microsoft Office (Word, Excel, Visio, Sharepoint, PowerPoint, Outlook), Microsoft Visual Studio, RoboHelp, DocStudio, DxStudio, XMetaL, Adobe Photoshop