Resumes
Resumes
Allan Kjelstrom
View pageLocation:
6703 Geronimo Dr, Wichita Falls, TX 76310
Industry:
Consumer Services
Work:
At&T Apr 2004 - Dec 2007
Customer Care
Asurion Apr 2004 - Dec 2007
Customer Care Supervisor at Asurion
Customer Care
Asurion Apr 2004 - Dec 2007
Customer Care Supervisor at Asurion
Education:
Community College of the Air Force May 1983
Associates, Associate of Arts
Associates, Associate of Arts
Skills:
Call Centers
Windows 7
Windows Server
Nortel Meridian
Microsoft Office
Microsoft Access Application Specialist
A+ Certified
A+ Certified It Technician
Mcse 2003
Data Entry
Computer Operations
Help Desk Support
Call Center Development
Computer Repair
Virus Removal
Computer Consultation
Data Backup Solutions
It Documentation
Account Administration
Traceroute
Ping
Network Interface Cards
Windows Remote Desktop
Contact Center Operations
Real Time Monitoring
Call Center Administration
Iex Total View
Escalation
Contact Center Management
Avaya
Contact Centers
Acd
Workforce Management
Ivr
Iex
Net Promoter Score
Customer Service Management
Customer Experience
Performance Metrics
Customer Satisfaction
Customer Service
Team Building
Team Leadership
Customer Retention
Process Improvement
Training
Troubleshooting
Vendor Management
Windows 7
Windows Server
Nortel Meridian
Microsoft Office
Microsoft Access Application Specialist
A+ Certified
A+ Certified It Technician
Mcse 2003
Data Entry
Computer Operations
Help Desk Support
Call Center Development
Computer Repair
Virus Removal
Computer Consultation
Data Backup Solutions
It Documentation
Account Administration
Traceroute
Ping
Network Interface Cards
Windows Remote Desktop
Contact Center Operations
Real Time Monitoring
Call Center Administration
Iex Total View
Escalation
Contact Center Management
Avaya
Contact Centers
Acd
Workforce Management
Ivr
Iex
Net Promoter Score
Customer Service Management
Customer Experience
Performance Metrics
Customer Satisfaction
Customer Service
Team Building
Team Leadership
Customer Retention
Process Improvement
Training
Troubleshooting
Vendor Management
Languages:
English