Alicia M Stokes

3208 Peebles Rd, Raleigh, NC 27616

Education Management

Biomerieux
Senior Sales Contracts Administrator
School Specialty, Inc. Jan 2003 - Oct 2014
Acount Manager
Standard Register Sep 1997 - Jan 2003
Account Manager
American Airlines Feb 1990 - Sep 1996
Inside Travel Sales Consultant

Sales Presentations
Account Management
Solution Selling
Sales Process
Educational Technology
Sales Management
Sales
Direct Sales
Key Account Management
Selling
Sales Operations
Salesforce.com
Cold Calling
Strategic Planning
Customer Service

Children
Arts and Culture
Education

English

Durham, NC

Insurance

Bcbsnc
Director, Insights and Innovation
Bcbsnc
Manager, Strategic Intelligence
Bcbsnc Jul 2013 - Oct 2014
Program Manager, Health Delivery Redesign
Bcbsnc Jul 2013 - Oct 2014
Senior Strategic Advisor, Health Delivery Redesign
Duke University Health System May 2006 - Jul 2013
Patient Flow Manager: Hospital and Clinical Quality

University of North Carolina at Chapel Hill 2013
Masters, Healthcare Administration University of North Carolina at Chapel Hill 2011 - 2013
Masters, Master of Arts, Health Administration University of North Carolina at Chapel Hill 2002 - 2006
Bachelors, Bachelor of Arts, Medicine Ledford Senior High School

Healthcare
Leadership
Healthcare Management
Ehr
Clinical Research
Hospitals
Strategy
Management
Training
Strategic Planning
Social Media
Process Improvement
Data Analysis
Business Process Improvement
Hypertension
Pharmacology
Healthcare Information Technology
Patient Safety
Public Health
Informatics
Performance Improvement
Team Building
Emr
Health Policy
Medicare
Managed Care
Marketing
Business Development
Product Development
Quality Reporting
Program Development
Healthcare Analytics
Fqhc
Health Insurance
Clinical Data Management
Healthcare Improvement
Chronic Care Management
Access To Care
Quality Measures
Analysis

Children
Civil Rights and Social Action
Education
Hiking
Biking
Running
Health

English

Raleigh, NC

Eps
Literacy
Sales
Sales Manager

United States

School Specialty Inc
Greenville, WI
Jan 2003 to Oct 2014
Account Manager
STANDARD REGISTER
Raleigh, NC
Sep 1997 to Jan 2003
Accounts Manager
MAUPIN TRAVEL
Raleigh, NC
Jul 1996 to Sep 1997
Travel Sales Representative
AMERICAN AIRLINES CORPORATION
Cary, NC
Feb 1990 to Sep 1996
Inside Travel Sales Consultant

University Of North Carolina At Chapel Hill
Chapel Hill, NC
May 1989
Bachelors Of Arts in History

Proficient in MS Office Suite; Power Point; Oracle CRM; Project Management, State purchasing processes.