Work:
T-Mobile Wireless
Nov 2013 to 2000
Coach, General Customer Care (Supervisor)
J.P. Morgan Chase
Tampa, FL
Jan 2012 to Nov 2013
Client Service Specialist
Bank of America
Tampa, FL
Apr 2011 to Jan 2012
Small Business Relationship Specialist- Outbound
JP Morgan Chase
Tampa, FL
Oct 2010 to Apr 2011
Small Business Services and Sales Specialist
Verizon Wireless
Tampa, FL
Mar 2009 to Oct 2010
Technical Support Coordinator
Verizon Wireless
Houston, TX
Feb 2008 to Mar 2009
Retail Service Technician and Operations Support
Verizon Wireless
Houston, TX
Mar 2006 to Mar 2007
Customer Service Coordinator - Premier
Verizon Wireless
Houston, TX
Apr 2005 to Mar 2006
Customer Service Coordinator - Team Lead
Verizon Wireless
Houston, TX
Aug 2002 to Apr 2005
Customer Service Representative
Claire's Boutique
Houston, TX
Jun 2002 to May 2003
Assistant Manager
AOL
Augusta, GA
Aug 1999 to Jun 2002
Customer Service Representative/Team Lead
Education:
University of Phoenix
Jan 2010 to 2000
MBA in Project Management
Pima University
Sep 2010
University of Phoenix
Jul 2007
BS in Management